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Citizens Advice closure plans are put on hold after protests



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Published Date: 29 September 2008
PLANS to close four out of five of Edinburgh's Citizens Advice Bureaux have been suspended in the wake of angry protests.
The Evening News revealed last week how the service wanted to close the Pilton, Leith, Portobello and Fountainbridge branches and centralise services in Dundas Street as part of a cost-cutting move.

But that immediately drew criticism from politicians and volunteers who demanded a re-think.

Citizens Advice Edinburgh has now confirmed that the plans are on hold while a full consultation is carried out.

The final straw was said to have come during a meeting with volunteers at Broughton High School when Edinburgh West MSP Margaret Smith launched a scathing attack on the board, backed by the 80 or so volunteers who had turned out to hear their plans.

Leith CAB volunteer John Murphy said: "Margaret was fantastic. The board were embarrassed into admitting that they didn't have the first clue how the reconstituted service would run without the backing of volunteers."

Ms Smith admitted that she gave CAE "a roasting", and added: " I made clear my opposition to the plans and my willingness to help find a solution. It was clear from the volunteers' comments that they hadn't been consulted by the CAE Board and didn't want local offices to close."

CAE chief executive Martin Ashing said that the drastic move was necessary due to the increasing cost of keeping the local centres open.

He said: "It wasn't our intention to pick a fight over this, but following a rigorous debate with our volunteers and local politicians, we've decided to suspend the decision."

City council leader Jenny Dawe meanwhile criticised CAE's continuing insistence that council funding was to blame for the crisis.

She said: "To blame the Council for their change of strategy was a travesty enough. To present the volunteers, upon whom they rely to give advice to clients, with such a decision without full consultation and their backing, was equally awful."

Councillors, MPs and MSPs from across the political spectrum have also welcomed the move to shelve the plans.

Edinburgh Central MSP Sarah Boyack said: "I hope that there will now be a rethink on these flawed plans. The needs of vulnerable people must come first."

Conservative councillor Iain Whyte has tabled a motion at the council, noting CAE's concerns over lack of funds and calling for urgent action to maintain the current branch network.


The full article contains 410 words and appears in Edinburgh Evening News newspaper.
Page 1 of 1

  • Last Updated: 29 September 2008 11:32 AM
  • Source: Edinburgh Evening News
  • Location: Edinburgh
 
1

alex paterson,

edinburgh 29/09/2008 12:04:26
Excellent news,the CAB do a great job for so many,thank goodness they will remain to do so.
2

Conductor 71,

Edinburgh 29/09/2008 17:50:19
I am disappointed by the comments made by Margaret Smith MSP. They seem to be aimed at gaining her column inches rather than helping to develop a sustainable Citizens Advice service in Edinburgh.

In giving “Citizens Advice Edinburgh a roasting”, she is directly criticising people who give their time, in some cases over many years, to help deliver Citizens Advice Services in Edinburgh.

It would be more constructive if politicians did not enter debates in order to promote themselves and instead engaged with organisations regularly in order to help them build sustainable services.
3

dba,

Haymarket 29/09/2008 19:20:48
THREE CHEERS FOR COMMON SENSE! Thanks to the Evening News this ridiculous situation has been brought to the public attention.

I urge all concerned NOT to use the problem to 'score' political points... the organisation is TOO VITAL to become a political 'plaything'.

To Mr. Ashing: could I respectfully suggest that you start earning your salary - the organisation that you serve as an employee needs you to use your every efort to seek out EVERY and ANY potential source of fUnding: Council, private, commercial, Regional, National and European funding sources need to be identified and approached. YOU need to spend less time working out how to cut costs and MORE time doing presentations, networking and making funding applications.
If, sadly, you feel unable to make the effort - then resign quickly and decently and let someone else take on the challenges.

To the Council: I respectfully suggest that the Arts, Festivals and City Street Dressing project ALL take a 5% CUT in funding and that sum be immediately allocated to the Citizens Advice Organisation.
Heaven forbid the organisation should contract or fail...if this were to happen the strain on the COuncils advice and Social departments would escalate totally out of control.
The NEXT elections ARE NOT THAT FAR AWAY and the disadvantaged citizens of Edinburgh DO HAVE LONG MEMORIES...TAKE NOTE!!!
4

The Geniune Mario Antionette,

29/09/2008 19:32:08
Close them - theres plenty places offering advice nowadays, including the internet & this column.
5

Heartfelt,

EDINBURGH 29/09/2008 21:08:00
#3 - Alistair Darling has made an entire career out of faking interest in an issue to gain publicity for himself. Unfortunately it works. There is no such thing as an altruistic politician.
6

Hmm?,

30/09/2008 08:33:22
>>5#
"Close them - theres plenty places offering advice nowadays, including the internet & this column"

Oh yes, both of these are excellent sources of information that is reliable and accurate...not!
7

sandgrounder,

Southport 30/09/2008 11:21:34
As a CAB volunteer in Southport I feel that should offer my support to all Edinburgh CAB volunteers and their clients. Here we have recently amalgamated with another CAB to improve efficiency and funding. The last thing we wanted to do was to close an office and indeed we are to reopen an office previously closed by a different management team. CAB is extremely important, especially in a time of financial crisis. Funding and support can be found locally if only the management makes this a top priority. Don't expect the politicians to give direct aid. They will support your individual projects...if they can gain a political advantage, so keep out of the politics. CAB is a charity and first priority is to retain an independent status.
8

John Murphy,

Dunfermline 30/09/2008 14:28:34
What planet is Mario Antoinet on. CAB give advice to all sections in society no matter their financial or social standing. To suggest that the internet or a newspaper could replace that advice is rather silly. Those in society who for whatever reason cannot use the internet or newspapers still have their rights.
9

REMW,

Edinburgh 03/10/2008 17:23:26
I made a petition protesting against this - please sign and tell your friends.

http://www.ipetitions.com/petition/edinburghcab/

 

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