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Care cuts leave OAPs in distress

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Published Date: 27 January 2009
ELDERLY people in Edinburgh are being forced to cope with "distressing, degrading and humiliating" conditions because of cuts in council care, according to a damning new report.
A study by Glasgow University, commissioned by the city's ECAS charity, has warned that the city council desperately needs to commit more money to improving its home care service.

Last year, the city council cut visits to at least 1000 vulnerable
pensioners from one hour to half an hour in order to save money.

ECAS have claimed that the move has led to an unacceptable level of service.

It also has reports of elderly residents being left for hours after soiling themselves because they are unable to go to the toilet outside of scheduled visits and others being left to survive on microwave meals.

The report's authors, from the Strathclyde Centre for Disability Research, say urgent action is needed to stop the situation getting worse, given that the financial situation is set to worsen once the budget for the next year is announced.

City council insiders, however, insisted today that many of the report's findings had been "discredited" by officials.

The document, updated at the end of last year and partly compiled by distinguished professor of disability studies Nick Watson, puts particular emphasis on toileting arrangements and nutrition concerns. Fears were also raised about cost-cutting and reduced visiting hours.

It reads: "The majority of people in receipt of care at home live on microwaveable ready meals."

"Care providers expressed grave concerns for the nutritional status of individuals consuming convenience food and ready meals on a long-term basis.

"The provision of toileting assistance outside of scheduled visits is another area of concern. This situation is distressing, degrading and humiliating for service-users.

"The reduction of one-hour visits to 30-minutes and the introduction of 15-minute 'pop-ins' and the potential for these to become routine is of great concern as short duration visits do not enable the delivery of meaningful care."

ECAS chief executive David Griffiths said some ECAS volunteers – who are supposed to only offer companionship – had been asked by some under-pressure home helps to administer medicine and heat meals.

Mr Griffiths also pointed to the fact Edinburgh comes 22nd out of the 32 Scottish councils on how much it spends on care.

A council spokeswoman said: "We are in the process of modernising our home care service and are leading the way nationally.

"These are challenging times, with the number of frail elderly on the increase. Accordingly we must target out services where they are needed most."


www.ecas-edinburgh.org

www.edinburgh.gov.uk




The full article contains 446 words and appears in Edinburgh Evening News newspaper.
Page 1 of 1

  • Last Updated: 27 January 2009 10:52 AM
  • Source: Edinburgh Evening News
  • Location: Edinburgh
  • Related Topics: Care for the Elderly
 
1

brandy al,

embra 27/01/2009 12:04:39
It looks like that when you reach a certain age the council just dont give a damn about you.
2

john3,

27/01/2009 12:09:54
I am an OAP and survive well on microwave meals thanks.
3

Ecto,

27/01/2009 12:42:39
Cut the benefits and free handouts for able bodied peolpe and use the cash for the old folks, there is a simple solution. Oh and the council could cut out all the uneccessary jobs like Albanian Donkey Co-ordinator on £55K a year plus car! The cooncil needs to get back to basics, clean streets, schools, libraries, leisure facilities and looking after the old folk, nowt else!
4

Linmal,

Livingston 27/01/2009 13:12:57
There is nothing wrong with microwave meals if they are of good quality. I do think, however, that families should take some responsibility for their elderly relatives. I know some people do not have relatives but where there are, then they should chip in to help. If there really is no-one then the care should be first class and nothing less but, for those who can afford to, they should pay. This situation has more than likely been brought about due to the free care scheme that was brought in. The money has to come from somewhere, ie the rate and tax payer.
5

MaryP,

edinburgh 27/01/2009 13:13:15
To John 3,

I'm really pleased you enjoy your microwave meals but are you able to go to the toilet by yourself?
6

elayne,

27/01/2009 13:36:00
#3 i agree about council needing to cut all the ****,older folk have specific needs and these needs should be met,not corners cut.i worked in home care service for years(council)and sometimes 1/2 hour simply was not long enough to help clients meet toileting/bathing needs
7

FrankGallagher,

27/01/2009 13:38:02
microwave meals... whatever next?
8

Decent,

27/01/2009 14:06:47
You're very philisophical today Frank.
9

Anon,

Edinburgh 27/01/2009 14:21:07
What a disgrace, old people who have paid their tax and national insurance all their lives and can only get half an hour care. Families do help, we did our best when my mother was ill but the care offered to old people at home and in care homes is way below the standard it should be. Elderly people are not treated with dignity and respect. As has been said, get the scroungers off benefits and make them work and use the money for more deserving causes.
10

Ecto,

27/01/2009 14:53:09
Elayne that's twice you have agreed with me now, next I will convince you that pigeons are the devil incarnate!
11

Decent,

27/01/2009 15:02:24
Ecto for Prime Minister. Death to pigeons.
12

supermum1,

Edinburgh 27/01/2009 15:31:45
I posted a comment last year after a similar article as I work on the frontline and warned that elderly, disabled and vulnerable people were going to suffer as a result of the cuts and there have been instances that I have witnessed where elderly have had their home help service withdrawn altogether after years of care as they have been 're-assessed'and as they do not qualify under the 'life or limb' policy no longer need help!! We are no longer given any amount of 'quality time' with a client and sometimes are the only people they see in a day! No matter how the council spokesperson dresses it up the cuts are happening and vulnerable are suffering ask any home help, carer or service user and not one will say the cuts or changes are for the better.

The longe term plan is to supply 'personal care' only and all clients will have 30mins maximum and have been relying on micro meals now for as long as I can remember unless able to do a little cooking themselves-I agree the 'caring service' is no longer such it is a tragedy!!
13

elayne,

27/01/2009 17:54:22
#10 haha no,they are sweet

it is not right that the elderly and vunerable should suffer,when i started in council home care,we made clients a home cooked meal,often something simple like scrambled eggs/toast and a cup of tea,but at least the old folk were having at least one home cooked meal per day,when changes came in visits were shortened and one felt hurried,and i felt it was important to establish a rapport and trust between carer and client,and frankly 15 mins or 1/2 hour a day is not long enough to do this,some older folk like familiarity and look forward to home carers visit as it may be the only person they see all day
14

Cassandra,

27/01/2009 18:39:43
What they don't tell you is the vast number of home helps who are agency, not council staff, and whose employers seem to schedule visits without taking account of travelling time between clients. When my aged relatives were getting a home help, and paying the agency for an hour, they were lucky if the helper turned up on time, and if he or she was there for more than half an hour, it was cause for celebration.

They also don't seem to be expected to do any cleaning, especially if it involves 'heavy' work - hoovering counts as heavy. God knows how oldies are expected to do it if it's too much for the young agency staff.
15

Peter - very disappointed/concerned,

Edinburgh 27/01/2009 18:51:11
"the city council cut visits to at least 1000 vulnerable pensioners from one hour to half an hour in order to save money."

Well, the City needs to find money for the trams from somewhere.

Watch for further cuts across the board, but we will have trams (rest assured).
16

Jenny MacArthur's Humvee,

27/01/2009 18:54:52
Not to worry when nu-labour's shiny new train set arrives war, terrorism, pollution, famine etc will all be things of the past.
17

Peter - very disappointed/concerned,

Edinburgh 27/01/2009 19:08:57
#17 Jenny MacArthur's Humvee,

"nu-labour's shiny new train set"

Yes Jenny, maybe they can take some of these poor old souls down to Warriston for a final fling.

So much for Labour's 'cradle-to-grave' society.
18

supermum1,

Edinburgh 27/01/2009 19:38:45
15 Cassandra- I am sorry to hear your elderly relatives were treated this way unfortunately Edinburgh Council have farmed out 70% of home help care to the private sector and the remaining 30% council workers are left with are as I said before only getting help in 'life or limb cases and mostly we all do 'personal care' tasks now.
19

Peter - very disappointed/concerned,

Edinburgh 27/01/2009 19:53:24
#15 & #19

I had exactly the same experience in the era 2000 - 2002 when my Mum was in her 90's, one hours' help was really only a half-hour, these were Council staff (homehelps) for which we paid the full whack and got very little in return.

What a disgrace and things can only be getting worse.

I hope euthenasia is permitted when I hit that time of life.
20

is it me?,

Edinburgh 27/01/2009 21:17:39
Well I'm an auld wummin that lives on her own and I love it when my chip pan goes on fire.
I get a hot meal; a warm hoose, and a visit from a lot o hunky young firemen.
And when wan o them's carryin' me doon the stairs I usually have a crafty fondle at his cluster and he usually says, "I'll gie ye twenty minutes tae stop that Missus or ye'll be in trouble"
An' none o that sexual harassment nonsense ye hear aboot nowadays.
21

elayne,

27/01/2009 21:19:38
#15 when i started carers could still do variety of tasks from personal care to cleaning or shopping etc,now there is a carer for each different task and less time allocated,which includes"walking time"/"travel time" which means the client gets less time with his or her carer,which i feel is wrong.we also had to share a lot of evening(tuck in)work with agency staff,i left to have my youngest daughter in 2000 and thought about going back to it,glad i didnt!!!
22

supermum1,

Edinburgh 27/01/2009 21:52:11
#20-Peter I am very sorry to hear that your Mum suffered at the hands of the care provided as well and you are right things are getting so much worse and my heart goes out to the people that we visit and the stories they have to tell about the shoddy care they have received it makes it very hard for me to do my job at times but I do to the very best of my ability and I know my colleagues do to and go that extra mile when I can but we are expected to make it from A to B with very little time in between clients and include our travelling time within their hour (or in most cases half an hour now) which in fact leaves these poor people with 20 mins and if you do complain are assured they have been properly assessed and time and motion studies have been followed!!

10% of the workforce were invited to a special meeting to give their opinions on the future of homecare of which I was one and they did not listen to one word that was said but went ahead with their cuts and their vision for the future which is pretty poor. I like yourself hope to never be on the receiving end of their 'care' if there even is any!

23

is it me?,

Edinburgh 27/01/2009 22:11:10
23
That's what I mean. People come out with these tripe expressions like "vision for the future".
Is that the carers' "vision for the future", or the old folks?
The old folk don't really have much of a future. Not like these self serving department heads.
24

COLINTON.MAINS,

Oakville Ontario 27/01/2009 22:41:13
what.the.hell.do.they.do.in.a.half,hour.thats.not.long.enougth.time.to.boil.the.damn.kettle.good.morning.and..goodbye
25

The real dracula,

27/01/2009 23:56:35
Ok heres a thought some of the folk on jobseekers allowance (after screening to make sure they are not dodgy ) can work for their dole money and they can go voluntarily to help with meals and house cleaning.

While the trained carers get on with personal asisstance for the elderly person.

The jobseekers can be paid a little extra on top of their dole.

By the way i have to say how utterly disgusting community (un)care has got if elderly people are left sitting in soiled clothing ,,,,,,,THAT is far from acceptable.
26

jambos86,

capital 28/01/2009 11:10:09
The elderly have it really tough, if they have no family looking out for them, try paying 550 pounds a week to stay in a care home and that is at the cheap end, or get our caring society of EDC Carers to means test you, or pay the charges of £10. 50 pence an hour to go to the shops or come into your house to see if you are all right. Shocking way to treat the elderly,
27

supermum1,

Edinburgh 28/01/2009 11:29:23
#27 The elderly do have it really tough and I am disgusted at their treatment but is the top guys making all these decisions and cut backs to save money all carers I know including myself are sickened by what is going on and we certainly do not get £10.50 per hour and are at the very low end of the pay scale but we still do an excellent job to the best of our ability and the time given it is not the carers but the big money earners doing this and if they have their way there will be no shopping done either so although their personal hygiene will be up to scratch they might not be fed!!
28

Peter - very disappointed/concerned,

Edinburgh 28/01/2009 14:43:35
#23 supermum1

Thanks for your response and thanks for the fine and good work you and many of your colleagues carryout.

"if you do complain are assured they have been properly assessed and time and motion studies have been followed!!"

Funny you should mention that, one of my Mum's carers actually told us that she was followed on several occassions by a time/motion study expert and was also 'trailed' by her supervisor (in a car of course). Social Services certainly seem to have their priorities all awray.


 

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