Dirty Robbin little theivin Low Lifes!
Hope BP and the Police catch every last one of them, then cut their fingers off!

Yikes, I use that garage a lot!! Time to sift through the statements and look for anything dodgy

'Dirty Robbin little theivin Low Lifes!'

Yeah and not just BP!!

An acquaintance of mine had their card cloned after using it in a well known Edinburgh Hotel and the account was debited £2000 for flights to the Far East.
It was the receptionist who was the guilty person and was later convicted of fraud.
Personally speaking, I hate them swiping the card at the start of a hotel stay. Too much opportunity for fraud.

I had my credit card details swiped by a shop assistant too, who used it to top up their mobile phone by £100. The bank refunded me ..... and the police and telephone company (Vodaphone) did NOTHING!

You have to check carefully that you get ALL youe receipts from shop assistants and that what they have goes into the register. Don't let them shuffle it out of sight!

The same with autocash machines. Apparently there IS a way to tell if they have cloning devices. I saw that on TV. So how about telling us, Scotsman? Instead of just reporting, take part in prevention! Print up the info with a photo or drawing of such machines.

What's the name of this former station attendant? Other companies need to know not to employ him!

Also, why didn't this item say WHEN this cloning took place, and when the employee left?

Being pedantic but it is actually the banks who have lost out not the cardholders.
As for telling about cash machines, they will have something stuck to them and will look different.

Easiest way to prevent cloning is to put your entire palm over the keypad as you type in your number, prevents anyone seeing or recording it.

Also having your account number used online is not cloning, cloning is when your card is counterfeited

And the police as normal dont give a stuff - too many motorists to victimise rather than chase organised criminals who are raking it in at the expense of the banks

You can add Kenya and Thailand to the list of places the cloned cards are being used.

At least one Scottish Bank was phoning customers last week to advise that their card details had been "compromised".

Skimming devices are very professionally designed and use wireless technology to transmit your data to the criminals laptop stationed nearby.

One such device was reported to the police about this time last year and an Eastern European gentleman was incarcerated for his trouble. Hopefyully, he has now been deported.

The ATM in question now incorporates a mirrored panel behind which I suspect lurks a camera. Funnily enough, it was this mirrored panel on the skimming device that gave the game away.

The Bank in question has never even offered thanks to the vigilant customer. I doubt, either, whether they bothered to advise possible victims to check or query their statements. This is a legal requirment in many jurisdictions worldwide but not, apparently, in the UK.

BloodyPerfect,but so wrong.

Mandy,

I suggest you get your facts straight, every UK bank cancels all cards which are subject to possible compromise and cancel countless accounts for this reason every day, regardless if its a legal requirement.

Unfortunatly theres nothing banks can do for ignorant customers who ignore contact attempts or cry about needing a new card.

This is the same garage that put its prices up sky high when there was a shortage a couple of years ago and they are always the most expensive garage around. I don't use them as a matter of principle. They deserve to be shut down, they are just rip off merchants.

wee dobbers

#7, Your remarks are almost complete bovine excreta.

As per Watchdog earlier this week:
http://www.lightbluetouchpaper.org/2007/02/06/chip-pin-re...

And just in case you think the Financial Ombudsman is impartial in handling these complaints:
http://www.lightbluetouchpaper.org/2007/02/08/financial-o...

Time to brush up on your Knowledge, Man!

Chip and Pin is a lot safer than the old system, it is now far harder to use a counterfeit card as they need a card and pin not just the card as in the past.

as for the case you mentioned, banks can distinguish between counterfeit and non counterfeit cards.

Namely because the chips to date have not been counterfeited, the counterfeit cards fall back to the strip rather than the chip.

Uk banks have taken actions to minimise the use of mag stripe atm trans and this is why they people go abroad to use them.

As for the case you refer to, on this occasion the bank claimed the chip had been read, since these to date have not been counterfeited it means it was the customers card and not a counterfeit.

So the case you refer to did not involve a counterfeit card, it involved the customers card and pin and that is why he was likely held liable- for breaching his obligation to safegard the card and/or personal information/pin.

As for the first link, chip and pin isnt foolproof as its still open to some fraud but it is a damn sight safer than the old signature system and this is doumented in large fraud drops in the use of loss/stolen and counterfeit fraud in the last couple of years since chip and pin.

I was one of those card owners how had their details stolen. I received a letter from my bank on the 29th Jan. The same happened to my boyfriend's mum who also lives in the area and uses that petrol station. There was an attempt to withdraw money from my account on the 29th January in Kenya! The transaction declined as they had an incorrect PIN number for my card.

I know that the petrol station was the location that my details were stolen at as I have not withdrawn money from anywhere other than my bank since Christmas.

How can a man behind the desk of a petrol station look you in the eye while he is stealing from you. Was he watching what I typed in or did he point a camera over my shoulder? Does he know that he is a disgrace to the human race? I can see his face now!

It sounds like his system may have not been the best then as the truly good fraudsters wouldnt make such a schoolboy error with the pin.

The system works on 2 basis.

Cloning the card, through the terminal and secondly covertly getting the pin either by someone behind you or covert recording

Petrol stations are very bad for this due to high turnover of casual staff.

As I have said the best way to prevent them using it is hand over the keypad whilst you put your pin in, then there is no way they can get the pin

Don't let the media get you all panicked though, this fraud is growing but it certainly isnt happening all over the shop especially up here as the media will make out

I check my bank statement every week using online banking. You may think that this is somewhat pedantic to check for sporadic spending but it's the only way I can really tell what my wife has been spending :-o

Oh NO! I HAVE JUST BOUGHT PETROL FROM THAT GARAGE ONLY HALF AN HOUR AGO?

#19

I'm making a mockery of nothing. My comments were serious - you have no idea how my wife spends money!

#20 I think the fact they are looking for a 'former' petrol station attendant means your recent purchase is probably ok.

#20,

Don't panic. Just check your bank statement.

Whilst I find a lot of Knowledge Man's assertion's to be wide of the mark, the advice to conceal your hand when entering your PIN is very sound. I cover my hand with my wallet when doing so.

My wife had her cards stolen. The police were concerned that I didn't report the theft for 6 months. Well why should I, the thief was spending less than she was!!!!!

'I cover my hand with my wallet' phew wondered what you were about to say there........well if you do that, what do you cover your head with, when it get's hit for your wallet?

So maybe this story explains the three cash withdrawals on my account from Nairobi, Kenya... I used the machine in the Bruntsfield garage twice in the last month...

friend of mine had a tenant take out a card in his name. police and card company both said "nothing we can do" yet he has to get in touch with credit checking companies to clear his name and it costs us all not the banks who pass on losses.

I once went to use a NatWest machine and noticed it had a fake front. I stopped people using it whilst I rang the number on the front to report such things. FORTY FIVE minutes passed and eventually somebody took responsibility but only to say "We don't do fraud on a Saturday." I then rang my bank, FirstDirect who took immediate charge and told me I was in danger as the gang was probably watching. They arrnaged police and everything and despite it not even being their machine, gave me £50 for taking the trouble.

I got a call from my bank late last year saying my card had been cloned and someone in Germany had tried to take a couple of hundred pounds out of my account. They hadn't managed because they didn't have the correct pin (although I probably didn't have it to give in the first place!). That was just after I moved into the Bruntsfield area...right down the road from this garage, which I use fairly regularly. I've always wondered who the wee sod was that tried to do me over. Obviously will never know for sure if it was the same person but either way I hope they get this guy.

ps. good local story

Time cash was the favoured method of payment.This card fraud is getting worse.Who can you trust?

No. 34

Nobody @ BP garage in Barclay Place, Bruntsfield, for a start.

Back to the old cash notes. Modern technology at its best. Catch the crooks? What chance of the banks giving the stolen cash back on unauthorised debts?

I keep every receipt from ATM'S, and every receipt when I use my switch or credit card and I check them when any statements come in because I have been duped before.
I work in retail and you will be surprised at the amount of people who just screw up their receipt and chuck it in the botton of their bag never to be checked. Or worse still chuck it on the floor.

the said gas station will most likley lose customers even though the suspected person who only worked there few weeks took off

The version of Chip and PIN that is used in the UK is inferior to that used in other parts of Europe. There is no need to watch or film the PIN being entered as there are sophisticated skimming devices that can actually reveal it to the criminal. The banks in the Uk opted for an inferior technology because it was cheaper. Also, the fact that they introduced a PIN technology gives them the ability to claim it was the customers fault that a crime against them occurred, as they must be responsible for someone else obtaining their PIN. Dishonesty isn't exclusive to "criminals".

I had my debit card cloned at a petrol station in Livingston a few years ago, and my bank and the police couldn't have been more helpful.

The mention of organised crime in the article makes me wonder - I think this is the third news article I've seen this week about card skimming at BP filling stations in various parts of the country.

well,
thanks to the evening news!

my boss, (who today is going on hols with his lovely family), looked in shock at his bank statement past monday morning, to find someone had skimmed his card, and made of with 2000 euroes!

we do a wee bit of business in germany, but he hadnt been there recently....but his money all came out of atms in germany.

its a disgrace that anyone, with limited skills, and quite frankly, no vettting of staff, can franchise a businees from a huge, huge corp, like BP.

dont they have huge, huge corp standards?

and without slating the business at bruntsfield garage (im probably going to get into a court case over this)............i have allways thought they were a bit fly.

tonight, (im told in my local bar) that they heave up their prices at bunging-out-time, for cigs, drinks etc.......maybe im not a shrude business man......and maybe thats why i'm not a millionaire.............but i think that is simply, dodgy.

so there!

jack the lad # 11. Why should they be shut down because their prices are too high? If you don't like what they charge, don't shop there. Nobody's forcing you.

A point on pin pads. Surely they could come up with a better design. You can see what number someone is entering if you stand within 3 metres of the machine. Brilliant design.

Frodo # 49, where does it say the thief entered the country? Methinks the News is going to jump all over your remarks before the liberals can get there.

Cant remember who said it but, it was one guy in the BP not the rest of the staff, and i say that only because the rest of the staff are well mannered innocent chaps, who dont deserve your nescient remarks.
The garage should no longer be allowed to trade as a Pay Point, that just gives the thiefs more opportunties.

BP are the ones who should be fined heavily they should foot the bill.

I am now boycotting that garage even if i am desperate for an overpriced pack of cigarettes at two in the morning.

Bill # 53 and 54, I was going to say that your comments were racist but I'm not quite sure. If you could redo your post with a bit more than 50% correct spelling and a slight improvement on your punctuation and grammar, I might be able to make a judgement.

Well done Evening News. I say ban the racists for life.

# 50. Julian. I did also say ....

"I don't use them as a matter of principle"

If other people did the same they would have to bring their prices into line with other garages and shops.

I was at that BP station early JAN and had approx £2000.00 spent in 5 stores in TORONTO. I have had cards for over 34 years and this is the first time this has happened to me. By the way, you are only asked for your PIN about every 20th time here in Spain. I can see very few PIN machines