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Monday, 2nd November 2009 Change Date Latest Issue

One in five NHS Lothian chiefs reports being bullied at work

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Published Date: 04 June 2009
MORE than a fifth of NHS Lothian's senior managers say they have been bullied at work in the past year.
The health board's recent staff survey has shown that despite their seniority they are more likely to have reported bullying than almost any other staff.

There were 139 responses from the organisation's senior management, thought to be around a t
hird of the workforce, with around 30 complaining of bullying.

Health chiefs vowed to put measures in place to improve the statistics, and union officials said pressure came from the top and that more had to be done to stamp it out at all levels.

Tom Waterson, Unison's Lothian branch chairman, said: "It begins with the Scottish Government, who set targets for the board, and this eventually lands at the feet of senior management, who are under real pressure to deliver these. If these aren't met, it goes back up the chain and the senior guys get a kicking from NHS Scotland."

The document presented to NHS Lothian board members also showed that workers of Pakistani and African origin stood a "far higher" chance of being discriminated against. Staff with disabilities also experienced more bullying incidents.

However, most senior managers said they had received a recent performance review and said there were good opportunities to progress their own skills.

They were also largely confident that their ideas would be listened to by their own bosses.

Norman Provan, the associate director for employment relations at the Edinburgh-based Royal College of Nursing, said: "Bullying and harassment should not be tolerated under any circumstances. Nurses – many of whom are managers – are trained to deal with stressful situations as part of their working day, but it is unacceptable that so many are placed under further pressure because of intimidation from their managers or colleagues.

"There has been little improvement in the number of staff being bullied or harassed within NHS Scotland since 2006.

"Even more worrying is the fact that 24 per cent of staff did not report incidents of this kind because they thought nothing would happen as a result."

NHS Lothian's director of human resources and organisational development, Alan Boyter, said: "Drilling down into the detail of responses will provide the information that will be used to develop proactive solutions to staff issues."





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  • Last Updated: 04 June 2009 11:47 AM
  • Source: Edinburgh Evening News
  • Location: Edinburgh
  • Related Topics: Health of the NHS
 
1

Jams,

Edinburgh 04/06/2009 12:09:13
Sorry - when i read the headline I thought it was the managers that were doing the bullying. My bad! ...or is it their's?
2

alfonsa pedrosa,

embra 04/06/2009 12:31:33
Its a kick up the backside the guys need.
3

john3,

04/06/2009 13:08:14
If management are fair and honest they have nothing to fear. But are they? Questions being asked at last and not before time about some managers then they cry FOUL.
Like the mps many thought they were above question.
4

BicycleBob,

Edinburgh 04/06/2009 13:08:18
Jams - you were right the first time. In my recent experience, the entire management philosophy of the NHS is to bully the staff into working extra hours unpaid, taking on additional responsibilities unpaid, attending work when sick or injured, not reporting assaults by patients or relatives, not reporting dangerous or unacceptable situations or environments... the list goes on. Sadly, the majority of the staff who are not 'senior managers' are too scared or desperate to keep their jobs that they never complain about the rampant bullying that goes on.
In one case I know of, a member of staff had a trumped up complaint made against them when they tried to discuss the apalling conditions in an important department with the line manager. It was a clear abuse of the grievance procedure that is supposed to protect staff against bullying, and it was used by the manager to bully the staff member into silence!
So I don't think we should be shedding too many tears about 1 in 5 'senior managers' suffering from bullying.
5

KCM,

04/06/2009 13:11:56
No one ever took these surveys seriously when I worked at NHS Lothian as it was the snr manager that was the bully - what can you do?
6

Ron D,

Enybru 04/06/2009 13:24:28
This only suggests there are too many "senior" managers
7

simonp,

04/06/2009 13:37:31
139 senior managers? Time for a reorganisation no doubt
8

thirsty,

edinburgh 04/06/2009 22:57:58
this story is totally laughable. there are now more managers in the nhs than there are hospital beds. it's time to take things back to the way they used to be - matrons and consultants in charge of their staff, the wards clean, the work actually getting done and patients being cared for properly. the nhs is in a complete state and the downturn only really started when these "managers" came in. so we now have to listen to how they feel bullied? the managers should try experiencing the feelings of the doctors and nurses working at the front line of the nhs, many of whom earn less than the managers and are totally disillusioned with the job they are trying their best to do while these managers put numerous obstacles and stupid targets in the way of the delivery of proper patient care.

 

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