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Endinburgh Council
 
 
Monday, 2nd November 2009 Change Date Latest Issue

City goes to supermarkets for cheap deal on OAP shopping

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Published Date: 20 May 2008
PENSIONERS could see home shopping restored under plans for a partnership between the city council and some of the country's biggest retailers.
The local authority has written to five leading supermarkets in a bid to tap into their expertise in the hope of delivering the service on the cheap. Prior to home shopping being axed, it was costing the council £23 per delivery.

Tesco, one of the
chains contacted by the council, manages it for just £3.99. Meanwhile, Sainsbury's accepts orders over the phone, ideal for pensioners who do not have internet access.

Councillor Paul Edie, the city's health and social care director, has written to both, as well as Morrisons, Asda and the Co-op.

He said: "I've fired off a letter to the chief executives of each of them to see what is possible.

"It was costing £23 a delivery, which is why the previous administration took the decision to cut it in 2006.

"£23 a time was ludicrous, which was why we did not complain when the previous administration cut it.

"Officers tried to hatch a deal with Somerfield, but without success, which is why it petered out in November."

He added: "We are just testing the water. Whatever happens it will have to be cost-effective for both sides.

"One problem is that if we end up looking at shopping online, then clients will have to have a computer, which a lot of elderly people don't have.

"I have contacted the chief executives of these organisations to see what is possible. If they come back with a suggestion that is affordable and works, then I am always looking to make improvements to the service."

Some of the shopping requirements of elderly and vulnerable people in the most need have passed over to home help staff.

The council is keen to see home helpers continue to provide some shopping, but bringing in a supermarket partner would free up more of their time for looking after people in their homes.

However, it is believed around 220 people with lesser problems, who previously received help with their shopping, have been left to fend for themselves.

Councillor Lesley Hinds called on the health and social care committee to look into teaming up with a supermarket in December.

Cllr Hinds, Labour's health and social care spokeswoman, said today: "The line on supermarkets has been pushed by me.

"All these supermarkets make big profits, surely one would be prepared to provide a service and work alongside the council.

"They could at least come into discussions about how a shopping service could be delivered."

The UK's biggest supermarket chain, Tesco, said it was open to discussing possibilities with the city council. A spokesman said: "We are part of the fabric of the community and will do what we can. We will look at the letter and see what is being proposed."

Weblinks:
Edinburgh City Council
Tesco
Sainsburys




Page 1 of 1

  • Last Updated: 20 May 2008 10:42 AM
  • Source: Edinburgh Evening News
  • Location: Edinburgh
  • Related Topics: Care for the Elderly
 
1

alex paterson,

At the moment in Sevilla 20/05/2008 12:19:30
Tesco will do it for you they are a great company.
2

ChristineB,

Moffat 20/05/2008 12:43:04
Hold on a minute. Can we just rewind this to the beginning.
Cost of Home Shopping in Edinburgh City Council: 23 pounds
Cost of Home Shopping in the private sector: 3pounds 99p
Isn't anyone in Edinburgh City Council asking why their costs are so high? Could it have something to do with the problem common in most of Scotland's local authorities of spiralling support service costs?
These support services add little value to front line services but simply add to their costs thus making front line service delivery so expensive that the services people really need have to be cut or Council Tax has to go up to pay for them.
When is the Scottish Government going to wake up to the fact that Scotland's local authorities are, on the whole, wasteful, inefficient and ineffective public service providers and do something about it?
3

.,

Edinburgh 20/05/2008 14:16:04
You're obviously a supply chain costing expert Christine. Just imagine an organisation set up for distribution of goods being CHEAPER than an organisation primarily set up for education/planning etc. Outrageous!
Firstly, the comparison isn't strictly accurate. It's the cost of the council service versus the price of the supermarket service. It could be that the supermarket service is subsidised by the cost of goods. Eg people in cities buy more from a delivery service knowing that they don't have to carry them home.
Also, the supermarket will have optimised the cost of their delivery service. They will have planned it nationally, and often they don't deliver to rural areas if it isn't cost effective.
Chances are that the "cost" given for the council service is the total service cost divided by the number of deliveries. If it's unpopular it gives a high unit cost.
Worth bearing in mind that very often the public sector fills in where the private sector doesn't see a profit, that doesn't mean it isn't a worthwhile service.
How much is your mother/grandmother's quality of life? £23 a fortnight?

Maybe if people took better care of their elderly relatives, the taxpayer wouldn't be picking up the tab for these "inefficient" service...
4

ChristineB,

Moffat 20/05/2008 15:07:55
So .,Edinburgh, you think that "the cost given for the council service is the total service cost....."? I don't think so.
It will be the total direct costs of the service plus overheads most of which will have precious little to do with Home Shopping eg lawyers, accountants, policy officers etc, etc
Does this really represent value for money? I don't think so
5

COLINTON.MAINS,

Oakville Ontario 10/03/2009 23:27:10
SOMEBODY.COULD.START.A.DELIVERY.SERVICE

 

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